Get moving in Cardinal Core TMS
A starting path for a dispatcher or operations teammate working a freight load from planning through paperwork.
Have these ready.
- Your organization has given you access to Core TMS.
- You have the customer, pickup and delivery details, equipment needs, and appointment times.
Work through the basics.
Open your workspace
Use the Core TMS member link below. Sign in with the account your organization invited. If you cannot see your organization or assigned work, ask your account administrator to check your access.
Gather the load details
Keep the customer reference, origin, destination, dates, equipment, and any special instructions together before entering or reviewing a load.
Plan stops and dispatch
Review the pickup and delivery sequence, appointments, and available driver or equipment. Confirm the assignment and share the relevant trip details through your team’s normal process.
Follow execution
Check stop progress and note changes as the trip moves. Keep dispatch notes and supporting documents tied to the right load.
Close the paperwork loop
Collect the proof of delivery and supporting documents, then review what the billing and settlement teams need for that load.
A pickup appointment changes after dispatch: update the affected stop details, tell the driver what changed, and check that the delivery plan still works.
Check this first.
- Cannot find a load? Confirm the correct organization and your role with your administrator.
- Missing POD or billing details? Check which stop and load the document belongs to before your team proceeds.